I am pregnant with twins and it was 1:30 am, the hotel was separated from the waterpark, and the front desk had already previously told me there was no rooms available. They also told me they couldn’t do anything cause we didn’t make a phone call. The hotel told me the retreat has rough water which can cause the staining on the bed, which wasn’t the case it was definitely spillage. Bugs in the shower, bugs throughout the ground, and bugs in both beds… On our way home I sent an email to the hotel. By 1:30 am my husband and I were on our 2.5 hour journey home. We got back to the retreat around 1:15 am. So we went out to the casino and to the Kane Brown concert. But the staff said the rooms were all sold out. The staff suggested we stayed at the retreat, when I got to check in I decided to ask if there was room within the waterpark as the retreat is separate and way cheaper for a reason. This is not a review for the waterpark but for Soaring Eagle Retreat.

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